1. Click on the "Ticket Status" link for a load to match ticket information and verify the results of the OCR program (Optical Character Recognition)

    If a ticket is showing mismatched, click "Edit Load" to modify any load information that needs to be fixed to ensure all pieces of data are accurate

    Verify all load information including Ticket Number, Weight, Product Type, Costs, etc.

    If OCR shows a mismatch you can manually override the match by clicking the "Confirm" action button on the reconcile tab

2. If additional information for the load needs to be changed, use the "Update Load" action button from the Loads tab

    Edit any incorrect information including times, box and bin numbers, etc from this page

    All of the times shown in this tab will be used for demurrage calculations and rates